TRT Banners must be notified of damaged orders or discrepancies within 7-days of order receipt.
Returns must be made within 2-weeks of receiving authorization to return.
All returns must have a return goods authorization number. Please call to receive this number and authorization.
All returns will be inspected upon receipt and may be subject to a restocking fee.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Residential shipments do not require a signature when delivered. TRT Banners will not be responsible for the loss of any package delivered to the requested address and left without a signature. We can ship via FedEx or UPS or also on a customer's third party shipping account. We cannot ship to P.O. Boxes.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.