Our contact center is currently experiencing high volume and may be delayed in returning your call or email. Please note that artwork approval is presently taking 3-4 business days. We appreciate your patience as we work to attend to all of our customers.

HOW TO UPLOAD ARTWORK

How To Upload Artwork

This page will walk you through the process of submitting your artwork. Whether you have your design ready now, or if you need to submit it later, the process is simple!
Note regarding artwork: We only accept artwork that you or your company owns the copyrights to or is under a creative commons license. Upload your files in .jpg, .pdf, .png, .tiff, or .eps format.

Please Note: If you have more than one piece of artwork to upload, please save within a zipped folder for upload.

There are two easy ways to upload your artwork.

Upload Your Artwork During the Order Process

  1. First, select the item you'd like to purchase.
  2. After you've made your final selections on color, size, width, etc., but before adding to your cart, click the '+ Artwork Upload' button near the 'Add to Cart' button.
  3. When the window opens click 'Choose File'. Select your file and click 'Upload'.
  4. Continue through the checkout process by adding the item to your cart.
  5. Use the 'Notes' section in checkout to pass on any important information.
  6. Your artwork will be submitted along with your order. A contact center representative will reach out to you with a digital proof for approval within 3-4 business days.

Upload Your Artwork After You Order

  1. Simply proceed through the selection and checkout process.
  2. You will receive an email prompting you to upload your artwork through the link provided. (This link takes you to the “Manage Artwork Submissions for Open Orders” section of your account online.)
  3. If you did not receive the email, you may also go to 'Artwork Manager', enter the information required and upload there.
  4. Enter your order details (order number and email address associated with your order).
  5. You may add any additional notes regarding your artwork or provide an alternate email address for follow up questions regarding your artwork.
  6. Click the 'Upload File' button and navigate to your artwork or zipped artwork folder to upload.
  7. Your artwork will be submitted. A contact center representative will reach out to you with a digital proof for approval within 72-96 business hours.

Please note - During the review process, you may see the status of your order any time by visiting: 'Artwork Manager'


If you are unable to upload your files or have any questions, please email sales@trtbanners.com.

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